We’re committed to offering fair, transparent policies that support our students while protecting the integrity of our training programs.

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Kits and Physical Products

Our sugaring kits are sold at wholesale pricing and include free access to our Foundations in Professional Sugaring online course. Because of this bundled value and the nature of consumable goods:

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All kit purchases are final sale.

We do not offer refunds or returns on kits.

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If you change your mind or no longer need your kit, you’re welcome to resell it in our Sweet Talk Society community forum, where many sugarists buy and sell gear.

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Courses and Trainings

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Foundations Course (Included with Kit)

This course is provided as a free bonus with the purchase of a sugaring kit. There is no monetary value assigned to the course itself, and therefore no refund is available for the course alone.

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Advanced Training Courses

Advanced training courses include access to:

• A private online learning portal

• Downloadable resources and tools

• A one-on-one live coaching and assessment session

• Discounts on additional training

Refund Policy:

• You may request a 50% refund if you have not yet booked or completed your one-on-one session.

• No refunds will be issued after your one-on-one session has taken place.

• If you require more time or support to succeed, we’re here for you and will work with you to ensure you complete the training confidently.

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Questions?

If you have any questions about your order or training access, reach out to us at hello@mysugarshop.ca.

We’re happy to help.